FAQ | Ebie

We are an InsurTech start-up set out to rethink the rental process. We offer an insurance alternative to the traditional security deposit. Instead of locking up cash in a deposit or bank guarantee, you can use our insurance solution to satisfy the landlord's need for protection. The deposit insurance fulfills all security demands in your rental contract.

What does it cost to apply for the insurance?

The cost of the insurance depends on many variables. It depends both on you as a renter and on the rental contract. But not to worry, the cost is minimal in comparison to placing a deposit. A typical yearly premium is somewhere around 2-4% of the total insured security amount. 

Landlords appreciate our solution too! Our insurance solution is as safe as a traditional deposit, smoother than a bank guarantee, and easy to administer. If your landlord currently does not offer our solution as a deposit alternative we will reach out to them. 

Our insurance lasts for the duration of the rental contract. It is also renewable, so if your company wishes to renew your rental contract we can extend the protection to best suit your needs. 

You can cancel the policy whenever you want. But bear in mind that the landlord most likely will require you to replace it with another security as demanded by the rental contract. If the policy is cancelled prematurely we will, of course, return the premium for the remaining period. 

What happens if I wish to cancel my insurance policy before the rental contract period ends?

When the landlord submits a claim it means that they have an outstanding payment that the renter has not paid. That's when we step in, compensate the landlord, and take over the right to receive payment. In the next step, we contact you to arrange a payment plan. So in the end, the solution functions as a regular deposit where the renter pays for breaches to the rental contract. The main difference is that you do not lock up your cash. 

What happens if my landlord submits a claim?

We cover all damages that would normally be deducted from the deposit. In the case that the claim is in dispute we do not compensate the landlord until the dispute has been resolved. 

In the unlikely case of Ebie going bankrupt, you do not have to worry. All our policies are underwritten by a large insurance company with an investment-grade credit score, which means the protection always remains. 

If you need help we are just a click, call, or email away.

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